Here’s a sample resume we recently produced for an HR Manager in Malaysia.
Tel.: +60 12 9123 4567 | Email: email@example.com | Nationality: Malaysian
- HR professional with 10+ years of experience in performing full spectrum of HR functions across the FMCG and IT industries
- Successfully managed learning and development projects worth up to RM100K to meet growing organisational needs and foster high-performance culture
- Proven track record in acquiring and retaining talent for fast growing startup; grew company from 12 to 80 employees, meeting all hiring roadmap targets and overseeing office relocation from small residential basement to 3-storey building in the CBD.
- Strong expertise in building and transforming organisations and driving business change. Reduced employee turnover rate from 7% to 0.6% through proactive performance management, employee engagement, training needs analysis, and career roadmap planning with key individuals.
[This section gives a good helicopter view of the candidate. Quantifying the current role where possible also helps give scale to the candidate’s responsibilities.]
AREAS OF EXPERTISE
|HR Policies & Procedures||Hiring & Recruitment|
|Talent Management||Benefits & Compensation|
|Staff Development||Payroll & Accounting|
|Performance Management||Audit & Findings|
[Ensure the keywords here mirror those used in the job ad. The first round of vetting is often done by a software scanner. This section helps to pad the CV with key HR phrases necessary to get past those scanners.]
- Lead team of 4 HR and admin officers to manage full spectrum of human resource management and office administrative functions [The opening line captures all the reader needs to know about this role. For complex responsibilities, it is best to break them up and explain each key part clearly as shown below]
- Manage employees’ compensation and benefits program. Establish industry benchmarking on salaries to advocate competitive wages for employee retention. Organise non-monetary benefits to staff, such as company events and annual strategy workshops.
- Handle employee training programs worth up to RM100K to establish high-performance culture. Conduct Training Need Analysis from annual appraisal exercises to identify and address gaps in employees’ competency skills and source for suitable training programs to meet needs accordingly. [Specifying the budget for programs you’ve implemented can help give scale to the size of your project.]
- Oversee entire hiring and recruitment process, including sourcing, interviews, and working with recruitment agencies [These are the exact phrases used in the job advertisement the candidate is applying for. Make sure to toss some HR-related jargons all throughout your CV.]
- Liaise with government sectors to manage expatriates employment, including visa application, work and dependent passes, inbound and repatriation processes, tenancy, contracts, benefits, and relocation
- Planned and implemented HR processes which significantly reduced staff turnover from 7% down to 0.6%, resulting in cost savings of 30% for recruitment, onboarding, and training of new hires. [Cite quantifiable metrics to support your achievements. Do, however, be aware of your company confidentiality clause.]
- Led revamp of Performance Management (PM) system resulting 100% completion of annual 360-degree review exercises within allotted timelines given by senior management [The more data you throw in, the better.]
- Conceptualised and implemented company-wide coaching strategy for team leads. Developed programs aimed at improving management of staff and increasing productivity of teams
HR SPECIALIST Apr 2008 – Oct 2009
- Performed HR duties related to employee management, hiring and recruitment, payroll, and training and development. Managed payroll for 120+ employees on bi-monthly basis [Simple, clear overview of the job you have previously done. Notice also how the remaining bullet points are shorter. No need to go into deep detail about more junior workscopes.]
- Developed and implemented benefit programs for employees, including training and development, health and insurance plans, and annual company events.
- Successfully reduced employee turnover by 5% annually for 3 consecutive years through proactive performance management and employee engagement programs
- Acquired Best Officer of the Year Award in 2009. Promoted to Sr. HR Specialist due to excellent performance [Don’t be shy to mention your awards and promotions. You’ve earned them]
HR EXECUTIVE Jan 2006 – Mar 2008
TECHPRENEUR PTE LTD, Malaysia
- Performed full spectrum of HR functions for start-up IT company, including recruitment, training & retention planning, and payroll processing.
- Played pivotal role in growing company from 12 personnel to over 80 employees. Single-handedly led office relocation from small residential basement to 3-storey building in the city [This is a strong achievement that you need to highlight on your CV through the Executive Summary.]
EDUCATION & PROFESSIONAL QUALIFICATIONS
- Postgraduate Diploma in HR and Talent Management, Malaysia Human Resource Institute | 2010
- Bachelor of Arts (English), University of London | 2004
AWARDS & CERTIFICATIONS
- Payroll Tax Computation & Changes 2010
- Certificate in Drawing up HR Policy and Employee Handbook 2008
- Certificate in Effective Human Resource Management 2006
- Technical Skills: MS Office Suite
- Languages: English, Bahasa Melayu, Chinese
- Availability: 1 months’ notice
References available upon request
[There’s no need to list your references; if HR is interested in you, they will ask you for them.]
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About the HR Manager Role
Perhaps we’re biased, but to us, HR personnel are the most critical in any organisation. Companies win in the economy by having better products and services – and these come from the talent within the organisation. So really, it’s the talent within an organisation that helps it compete, and win, in the marketplace.
How critical then is the HR function? The very same people tasked to identify, attract, and retain this talent?
The best CEOs understand the importance of a stellar team. They invest plenty of time in finding the right HR personnel who can support the business in their growth plans.
If you’re looking to attract the attention of such an ambitious CEO, here is our comprehensive guide on how to write an amazing HR resume.
Key Pointers Hiring Managers Look For in HR Manager Resumes
- Strong Understanding Of Business Functions: An HR Manager’s role is challenging in that they need to understand, in deep detail, the intricacies of each role across several business functions (Sales, Marketing, Operations etc). Not only do they have to understand what each role requires, they also need to be a keen judge of each candidate’s psychology. Will the operations team appreciate a fast moving, though at times slipshod, executive or do they need a slow but meticulous planner to aid them in resolving their quality control issues? The best HR executives understand the needs of each role and the pulse of the teams as to what talent they need to meet their business challenges.
- Strong Business Acumen: While this may sound counter-intuitive at first, an ideal HR manager clearly understands the organisation’s growth trajectory and is able to identify bottlenecks, project cash flow stability, and plan hiring roadmaps months in advance. They understand that certain key roles take months to fill and start their searches early. They prioritise the hiring roadmap based on interactions with each business unit manager. How urgently does each unit need a new hire? Can the payroll budget support such a large growth? Is cash flow healthy enough to increase the expensive package for a key executive? The ideal HR Manager takes all these into account when planning their priorities.
- Learning & Development: It’s not always about hiring the best from outside the company, working on maximising the potential of the teams already in place plays an equally key role of the HR workscope. The best HR managers monitor the performance of various teams, identifying their shortcomings, and planning training programs to help them overcome their pain points, maximise their potential, and contribute fully to the organisation.
- Career Planning & Retention: Modern executives are not commodities, we’re human. We all have ambitions and insecurities. A good HR Manager is in constant contact with employees, sharing with them the vision for the company and the key part the executive is to play in the company’s growth. They plan their careers and advice on key aspects they need to work on to move on to the next rung on the career ladder. This career planning exercise helps executives remain motivated, and committed to remaining with the organisation for the long haul.
- Familiarity with HR Software and Tools: Mention HR-related programs and tools you’ve experienced using, including HRMS, HRIS, and/or HCM.
Tips on Resume Formats
First impressions matter a lot. We’ve heard of employers discarding CVs that were poorly formatted without even bothering to glance through the content. A few key points to note:
- Neat and professional templates are key. Don’t use fancy pictures or layouts that are hard to read.
- Proofread your CV! Spelling and grammatical errors are huge no-nos. Employers would be very reluctant to hire someone who makes simple spelling errors. It says a lot about that candidate’s professionalism and attention to detail. You can use apps like Grammarly, or ask a friend to proofread your CV for you.
- Use a suitable, professional font. Keep the flowery and artistic fonts for an ad; there are fonts which help you stand out without making you look unprofessional.
- Watch the fluff! When writing CVs, there is a natural tendency to ‘inflate’ our responsibilities and achievements a little. While this is acceptable in moderation, it looks really bad if overdone. Know when to stop!
- Keep it short! Most CVs can easily fit within a page or two. If you’re going over that, chances are you’re including too many irrelevant points. Employers and hiring managers are busy people – they are unlikely to read all 5 or 6 pages of a long CV!
Additional HR Manager Resume Writing Tips
- Human resources cover a broad field of knowledge and discipline. Specify only what your exact areas of expertise are and do not add skills that you have no experience doing. It is better to be honest and straight-forward than lying about your competence. During the interview process, the hiring manager can easily detect what you’re actually capable of doing.
- Mentioning HR tools and technical programs you are familiar with can strengthen to your profile. Some companies look particularly for HR professionals skilled in a certain tool or technology.
HR Job Opportunities
- Join LinkedIn groups or follow companies you wish to work for to keep abreast with new job openings.
- Alternatively, you can reach out to these headhunters in Malaysia to learn about any vacancies they may be trying to fill out.
Job Hunting Tips from our Resident Headhunter
- Create a winning cover letter and send it along your resume. The cover letter will serve as an introduction about yourself and is a great venue to answer the question “Why should we hire you?”
- Be active on social media, particularly on LinkedIn. Make sure to create a strong online profile that represents you and you professional experiences. Here’s our comprehensive guide on writing a great LinkedIn profile.
- Before you start sending out applications, get a free CV Feedback Session with our team.
More Useful Links
If you found this article useful, you might also like:
- How to Write a Winning Resume: Your Ultimate CV Guide
- How to Write a Cover Letter: Your Ultimate Cover Letter Guide
- How to Use LinkedIn to Find a Job: Your Ultimate LinkedIn Guide
- List of Headhunters in Malaysia
- Cover Letter Samples, Templates & Tips
- Downloadable Free Resume Templates
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